sears auto center

A “tireless” pursuit against Sears for justice

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We guess Sears thinks we will just get “tired” of their ignoring our pleas and just give up in our request for reimbursement for their losing our keys.

Never.

It is time to stand up for principal and truth and not allow this kind of behavior by a corporate entity and its employees.

And this journal will continue until Sears makes restitution for their negligent and lying behavior and policies.

The more posted, the more everyone will be alerted to the truth at Sears Auto and Tire Centers across the country.

Moreover, this journal is now syndicated by many online journalists who have requested our content for their sites, giving even greater exposure to their negligent policies and action.

How Sears Auto Center managers and employees lied in their “Investigation”

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Sears definition of — investigation —
1. Ask their employees some questions.
2. Their employees lie.
3. Sears closes the investigation.

… doing NOTHING for their wronged customer.

Sears NEVER interviewed us, customers who were harmed, in their one-sided “investigation.”

Sears IGNORES the fact that the Orange County Sheriff deputy had to file a police report against Sears the evening of June 4, 2013, which report we have in our possession, proving that Sears managers and employees lied to cover their negligence

Some of the instances of negligence by Sears employees include:

  • Sears employees lying that they never had our keys at the onset
  • Sears manager Bob Parr having three women customers search through the maintenance bays unescorted, looking through mechanics’ stations, walking through oil and over hydraulic lifts, for which we have PHOTOGRAPHS.
  • Our submitting to illegal personal bag searches by Melanie to prove that we did not have the keys

Sears Auto Center Crooked Policies

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  • Sears Auto Centers mechanics do NOT have to be certified to work on your vehicle.
  • Sears Auto LOST or stole our keys.
  • Sears Auto Florida Mall allowed us to walk through their maintenance bay and service areas unescorted in three-hour search for our keys that their employees stole or misplaced.
  • They mounted a tire that went FLAT on the way home because it is not their policy to check tire pressure when mounting tires you did not buy from Sears.
  • Sears puts customers in harm’s way.
  • Sears employees lied in their one-side investigation.
  • Still fighting with corporate about promised reimbursement by Alyssa A.
  • Manager at Sears Tire and Auto Florida Mall LIED on reports despite a formal police report filed with Orlando Sheriff date they lost the keys.
  • Next steps: Ripoff Report, Orlando Sentinel, Action News and Florida State Attorney General Pam Bondi, legal battles.

SEARS will be gone by 2020

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SEARS is one of the top companies predicted to be GONE by 2020! Can’t imagine why! Sears is not just about TERRIBLE customer service, Sears HAS NO CUSTOMER SERVICE! When all Sears employees lose their jobs, Sears won’t be able to care — it will be too late!

Full article at:

http://www.flbtent.com/2013/02/20/companies-predicted-to-be-gone-by-2020/

8. Sears

Sears has been in trouble for a few years now but they are getting closer and closer to the end. People just are not shopping in Sears or Kmart any longer their image just is not appealing and even their brand names are suffering.

Related articles

Tell your Sears horror story here

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Due to such popular requests by so many of you who have been victimized, ripped off and lied to by Sears and Sears Auto Center, you can contribute your story here!

Author/Contributors: Post your story by tweeting jfreemanagain. We will invite you to post your story.

Sears Mechanics DO NOT HAVE TO BE CERTIFIED to Work on Your Car

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It is quite interesting the secrets which are revealed that a corporation does not want customers to know when we had to spend three hours at Sears Auto Center at the Florida Mall in Orlando, Florida after their losing our keys to our vehicle on June 4, 2013, to which we still do not have our keys or restitution by Sears.

A pizza delivery boy stopped in to make a delivery of pizzas and an orange soda. He asked Carlos, one of the “mechanics,”

I was thinking of applying to work here. Do I need my certification to be a mechanic”?

Carlos answered, “No.” !!!

Photographs of only half of our key set returned to us at Sears Auto Center

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On Tuesday, June 4, 2013, we came back to Sears Auto to pick up our vehicle at the time Sears told us the car would be ready.
We were handed this – see photo below.
My daughter inquired, “Where is the other half of our keychain”?
The key fob (remote or clicker that opens all of our car doors), the car key that opens the trunk and all doors, and our house key which were on a blue parachute clip all attached to the other half of this keychain had been detached and were MISSING!

This keychain is a two-part keychain:

  • One half contained the “valet” key to the car
  • The detachable second half contained three items: our house key, the key that opened the trunk and all the doors, and the key remote (clicker/fob) that opened all of the doors, and a blue parachute clip

When we were handed our keys, only  the “valet” key to the car was on the keychain. The detachable second part was gone, shown in the photograph below at the time we went back to pick up our vehicle after Sears was to be finished working.

At the onset that day, Sears Auto center mechanic Carlos and Bob Parr directed my daughter to pull the car into the bay. They also directed her to leave the keys in the ignition.

Either Bob, Carlos or a mechanic who worked on the car unclipped the keys to make it easier for them to have the part with the trunk key separate. They did not put the two parts back together.

My daughters and I walked through oil and grime to search throughout the Sears Auto Center maintenance areas for several hours, in technician areas, parking lot, trash cans in the front and maintenance areas, along with Bob Parr and two employees.

At one point Melanie brought to us a set of keys on a light blue clip and asked if these were our keys. I replied, “No.” She said, “These must be another customer’s keys.”

Sears Auto Center at Florida Mall loses customer keys

Sears Auto Center at Florida Mall loses customer keys

Google Review

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Click here to read Google Review Sears Auto Center Florida Mall Orlando LOST MY CAR REMOTE AND HOUSE KEYS from my keychain. Then the tire they mounted went FLAT within 36 hours, had to have it TOWED BACK TO SEARS. Per manager Chris, Sears Auto policy is that they do not check tire pressure before customer leaves if customer does not buy Sears tires! See FULL CATASTROPHE at http://searsautofloridamall.wordpress.com/ . Their mechanics do NOT have to be certified to work there either per Carlos.